EGO Electronic offers a two (2) year warranty to the original purchaser. A dated sales receipt will establish coverage under this warranty. This warranty does not cover service or parts to repair damage caused by accident, neglect, normal & wear, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures and service, repair or modifications to the product which have not been authorized or approved by EGO Electronic. If this product is defective in materials or workmanship as warranted above, your sole remedy shall be repair or replacement as provided below.
In the unlikely event that a defect should occur, follow the procedure outlined below. Defective products must be shipped, together with a dated sales receipt, freight pre-paid and insured directly to EGO Electronic. Products must be shipped in their original packaging or its equivalent; in any case, the risk of loss or damage in transit is to be borne by the purchaser. Always include a brief description of the defect, along with your correct return address and telephone number. If EGO Electronic determines that the unit was defective in materials or workmanship at any time during the warranty period, EGO Electronic has the option of repairing or replacing the product at no additional charge, except as set forth below. All replaced parts become a property of EGO Electronic. EGO Electronic is not responsible for costs associated with expedited shipping, either to EGO Electronic or the return of the product to the customer.